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Leadership and Management

Course:

Developing Leader Programme

Outcomes:

A structured modular programme which provides future leaders with the skills they need to progress within their organisation. Ideal for companies with structured career progression, such as lawyers, accountants and estate agents. Runs over several months.

Developing Leader Programme

The Sandstone Developing Leader programme has been designed to equip employees eligible for promotion with the skills they need to become effective leaders. It enables them to deal with the complex communication and motivational issues that leadership rôles bring with them.

The programme is particularly valuable for organisations such as lawyers, accountants, or estate agents which have structures through which the majority of employees are expected to progress over time.The courses are, however, valuable for employers in any other organisation who wish to identify and train employees in leadership skills .

The topics covered on these courses are:

  • what is leadership - a 2 day gateway module
  • making it work - managing flexible working practices
  • presentation skills
  • communication for leaders
  • what is strategy
  • developing a high performance team
  • resilience and motivation
  • difficult conversations
  • strengths finder - how to build on your strengths.

This course is delivered in 10 days over an agreed period. The gateway module is delivered first, then the other modules can be delivered in any order. Delegates must complete all the modules. Some of our clients specify successful completion as a prerequisite for promotion to director, partner etc..

Delegates will acquire a toolkit of practical leadership skills which can be applied immediately.

This is Sandstone’s flagship course, delivered successfully and to acclaim to many different clients.

Leadership and Management

Course:

Why should I follow you?

Outcomes:

This session helps leaders to understand what motivates people to want to follow others. It looks at leadership styles, bases of power and how they can be utilised to lead more effectively.

Why should I follow you?

This session helps leaders to understand what motivates people to want to follow others.

It looks at leadership styles, bases of power and how they can be utilised to lead more effectively.

It explores the difference between intrinsic and extrinsic motivation, and the importance of making sure teams know why they are doing something.

Leadership and Management

Course:

Creating high performance in a high pressure environment

Outcomes:

This session looks at leading in a changing or VUCA (volatile, uncertain, complex, ambiguous) environment.

Creating high performance in a high pressure environment

This session looks at leading in a changing or VUCA (volatile, uncertain, complex, ambiguous) environment.

The content includes:

  • decision making under pressure
  • understanding the process of change and its effects both psychologically and physiologically
Leadership and Management

Course:

The essential toolkit for new managers

Outcomes:

This session covers the skills and processes that newly appointed managers are expected to possess but have never been taugh.

The essential toolkit for new managers

This session covers the skills and processes that newly appointed managers are expected to possess but have never been taught, comprising:

  • delegating effectively
  • how to hold a meeting
  • difficult conversations and effective feed-back
  • conducting appraisals
Leadership and Management

Course:

Enhanced negotiation skills

Outcomes:

There are a significant number of skills required in order to negotiate successfully. They are taught extensively by the police and intelligence services but rarely exercised in a commercial environment.

Enhanced negotiation skills

There are a significant number of skills required in order to negotiate successfully. They are taught extensively by the police and intelligence services but rarely exercised in a commercial environment.

This session teaches the skills critical to successful negotiation, which are:

  • the ability to build an intelligence picture and create situational awareness
  • the ability to identify key beliefs and motivations
  • becoming outcomes focussed
  • understanding key communications myths and techniques.
Enhanced communication skills / Business development

Course:

Client intelligence picture

Outcomes:

Professionals such a lawyers and accountants are expected to become more successful at business development the more senior they are, but they have never been taught how to do it!

Client intelligence picture

Trying to make small talk with people you are unlikely to ever meet again, in the hope that maybe one day they will realize they need to use our professional services, is totally ineffective.

This session teaches participants to understand what their target client base really looks like and how to reach potential clients quickly and efficiently. Key skills taught are:

  • how to build a client intelligence picture.
  • where rapport comes from, and how to build it quickly and effectively with people you have never met before.
Enhanced communication skills / Business development

Course:

Difficult conversations

Outcomes:

Avoiding a difficult conversation with an employee, a customer or a supplier does not solve the problem!

Difficult conversations

Avoiding a difficult conversation with an employee, a customer or a supplier does not solve the problem!

This session helps delegates navigate these highly inflammatory situations, learning clearly defined skills with which to better engage in difficult conversations.

Enhanced communication skills / Business development

Course:

Presentation skills

Outcomes:

An entirely practical course that will equip participants with presentation tips and tricks taught by one of our sales experts or keynote speakers.

Presentation skills

An entirely practical course that will equip participants with presentation tips and tricks taught by one of our sales experts or keynote speakers. During this course delegates will be put through their paces, and will finish the day better and more confident presenters than when they started!

Resilience / Mindset

Course:

What’s your Everest? Building resilience and managing mental health

Outcomes:

Climbing Everest is often used as a euphemism for facing the biggest challenge or obstacle faced by an individual, either personally or professionally.

What’s your Everest? Building resilience and managing mental health

Climbing Everest is often used as a euphemism for facing the biggest challenge or obstacle faced by an individual, either personally or professionally.

As well as an insight to the trials and tribulations of climbing the world’s highest mountain, delegates on this session will receive a tool-kit of practical skills which they will be able to use in order to overcome their own Everest, building resilience and positive mental health strategies.

Resilience / Mindset

Course:

Building a ‘Because I Can’ mindset

Outcomes:

Building a ‘Because I Can’ mindset

Become part of your own solution! This course provides delegates with a tool-kit that will enable them to develop personal resilience and enable it in others.

The session draws lessons from the worlds of mountaineering, endurance sport, military operations and business.

Take a master class in building resilience both in yourself and in others!

First Aid Training

Course:

Tailored First Aid Training

Outcomes:

The content of our training courses is always tailored to a client’s realities – a large manufacturing organisation and a small outward bound or rough shooting organisation require quite different training.

Tailored First Aid Training

The content of our training courses is always tailored to a client’s realities – a large manufacturing organisation and a small outward bound or rough shooting organisation require quite different training, kit and SOPs!

All of our training is delivered practically with a hands-on skills-based approach. Participants start by learning the required skills, and by the end of the course they will be utilising those skills in scenario-based training that will simulate situations they may face at work.

There are three formats for our First Aid training courses. You may choose to send some employees on the 3 day course, and some on our one day course. We also run 1/2 day and 2 to 3 hour ‘basics awareness courses’ popular with companies wishing to add valuable First Aid training to an offsite or other meeting.

FTACC - 3 day First Aid at work This first aid programme exceeds the Health and Safety Executive (HSE) emergency first aid standards. This course is aimed at those whose job requires comprehensive first aid at work training, e.g. assigned first aiders in significant commercial environments. It adopts an innovative approach which ensures retention of knowledge and skills as well as outlining a clear course of action that ensures better patient outcomes. The course is available for a maximum number of 12 students. The courses last 3 days. Successful Candidates will receive a Level 3 Award in First Aid Trauma and Casualty Care (FTACC) (RQF).

FTACC – E 1 Day Emergency First aid at work This is a dynamic, engaging effective first aid programme, which exceeds the Health and Safety Executive (HSE) emergency first aid standards. FTACC-E is the first level advanced course which progresses learners from first aid through to critical care interventions. This course is aimed at to those whose job requires a basic + level of emergency first aid; it is specifically designed for emergency first aiders at work. It adopts an innovative approach which ensures retention of knowledge and skills as well as outlining a clear course of action that ensures better patient outcomes. The course is available for a maximum number of 12 students. The course last for 1 day (8 hours) and is validated for 3 years. Successful Candidates will receive a Level 3 Award in First Aid Trauma and Casualty Care (FTACC) (RQF)

Both courses are accredited by the highly respected ATACC group and use the BURPS algorithm, developed by leading pre-hospital doctors and clinicians.

B.U.R.P.S is a simple and intuitive methodology which allows for immediate assessment, with a simple and quick means to identify serious problems - it also avoids missing injuries or signs key to empowering first aiders to save lives. It has already been adopted widely by the emergency services and in industry.

In addition we also run the unaccredited: TAC - Trauma Awareness Short Course These courses focus on life saving emergency actions and equipment. They already exist for pursuits including, but not limited to:

  • Field sports
  • Mountain Biking
  • Hiking
  • Motorcycling. They can be delivered in 1/2 day or 2 to 3 hour formats to suit the scheduling needs of the group booking the session.
First Aid Training

Course:

First Aid Risk and Needs Assessment

Outcomes:

The UK’s Health and Safety Executive imposes standards for First Aid provision on companies. In fact, the need for First Aid provision equally exists for all bodies, clubs and leisure activities wherever people gather, relax or exercise together.

First Aid Risk and Needs Assessment

The UK’s Health and Safety Executive imposes standards for First Aid provision on companies. In fact, the need for First Aid provision equally exists for all bodies, clubs and leisure activities wherever people gather, relax or exercise together. The HSE requires that sufficient first-aid equipment, facilities and trained personnel must be available at all times and in all places, depending on the hazards and risks there present. However, in addition to training and First Aid kits, in order to be compliant with HSE guidance every business must have a current, documented first aid risk assessment. Proper First Aid provision therefore has 4 parts:

  • A First Aid Risk and Needs Assessment
  • First Aid training for First Responders
  • First Aid kit design and availability
  • Standard Operating Procedures (SOPs) which tell staff how to manage their response to accidents, whether they are first responders or not.

The initial assessment must establish the hazards faced by an organisation and its staff, and identify the specific first training, equipment and SOPs required in order to provide appropriate first aid in case of need. The responsibility to carry out such assessment rests squarely on the shoulders of each company, club etc.. First Aid Risk and Needs Assessments are complex. Consider that for each location in which a company has operations it is necessary to map out : • the size of the organisation • the distribution of the workforce • the nature of each workplace • the nature of the work in each workplace and the resultant hazards and risks • work patterns • the remoteness of any site from emergency medical services • annual leave and other absences of first aiders and appointed persons • the needs of travelling, remote and lone workers • employees working on shared or multi-occupied sites • first-aid provision for non-employees • the organisation’s accident history. Sandstone has experienced operatives who are available to work with your H&S representative to assist them in carrying out your risk assessment exercise, to prepare your written plan and then to put in place your personnel, processes, kit and the ongoing training required. If you are a large organisation which already has a professional First Aid Risk and Needs Assessment we will work with you to develop the training, specify the kit and draft standard operating procedures (SOPs) required. Otherwise we will work with you to carry out the risk assessment first.

A First Aid Risk and Needs Assessment needs to be carried out and updated annually or when there are major changes in activity.

First Aid Training

Course:

First Aid Kit Review

Outcomes:

Purchasing ‘off the shelf’ first aid kits without a risk and needs assessment not only means that you are not compliant with the HSE requirements, it also means that in case of a serious accidents you are most likely not appropriately prepared.

First Aid Kit Review

Purchasing ‘off the shelf’ first aid kits without a risk and needs assessment not only means that you are not compliant with the HSE requirements, it also means that in case of a serious accidents you are most likely not appropriately prepared.

As an example: if your risk assessment identifies that there exists a risk of major injury such as bad cuts or trauma (machinery, vehicles, warehousing) your first aid kit should always contain basic trauma equipment such as a tourniquet or cellox (a barrier against ongoing hemorrhage), and designated first aiders should be trained to use the kit and know how to act as first responders.

We will work with you to develop the various First Aid kits that each organisation or location requires and will advise and assist in procurement. Your SOPs must ensure that these kits are located so as to be immediately available in case of an accident.

First Aid Training

Course:

Standard Operating Procedures Review & Exercises

Outcomes:

In order to achieve a successful outcome in an emergency situation there are a number of factors that need to be considered in addition to the first aid training and equipment.

Standard Operating Procedures Review & Exercises

Pre-designed routines and actions ensures the best chance of success. Your SOPs need to address, for example:

  • who will take charge and how will you communicate?
  • is emergency equipment available within the 2 minute window for a major bleed?
  • how will the ambulance find you and gain access to your location?

We are available to assist you to develop your SOPs to give your organisation the best chance of success in an emergency situation.

We are also available to organise and carry out periodic exercises of your SOPs at each of your locations to ensure that all involved are well versed to react when the worst happens.

We are associate members of:

British Security Industry Association
The Chartered Institute of Logistics and Transport
Construction Logistics and Community Safety
Fleet Operator Recognition Scheme
Scottish Land and Estates

To see our Chartered Institute of Logistics and Transport approved First Aid Course click here >>>